Certificate II in Retail
This qualification provides the skills and knowledge for an individual to be competent in a
range of activities and functions requiring basic retail operational knowledge and limited
practical skills in a defined context. Work would be undertaken in various retail store settings,
such as specialty stores, supermarkets, department stores and retail fast food outlets.
Individuals may work with some autonomy or in a team but usually under close supervision.
Length of study
The length of this course is 12 months full-time and 18 months part-time. (Approximately 10-20 hours should be given to complete each unit - depending on your subject knowledge and time spent on study sessions)
Delivery modes
Fit your learning around your lifestyle - because the course is delivered online, you have the flexibility of when and where you wish to complete your business training.
You can start this course anytime - there are no semester course dates to wait for. The course is delivered via distance learning and online classroom sessions.
Complete the course faster depending on the time you have available! This certificate course of 14 units is typically completed within 1 year, but you can finish earlier by increasing the time you dedicate to your studies.
Course Units
This is an example only of how units can be packaged to suit an individual learner or enterprise. In no way is this madatory. Please see attached brochure for more details on course units. Click to view brochure.
You are required to complete 14 units, made up of 9 core units and 5 elective units.
Core Units
- SIRXCCS001A Apply point-of-sale handling procedures
- SIRXCCS002A Interact with customers
- SIRXCLM001A Organise and maintain work areas
- SIRXCOM001A Communicate in the workplace
- SIRXICT001A Operate retail technology
- SIRXIND001A Work effectively in a retail environment
- SIRXINV001A Perform stock control procedures
- SIRXOHS001A Apply safe working practices
- SIRXRSK001A Minimise theft
Electives
- SIRXSLS001A Sell products and services
- SIRXFIN001A Balance point-of-sale terminal
- SIRXSLS002A Advise on products and services
- SIRXMER001A Merchandise products
- SIRXMER005A Create a display