Certificate III in Retail

This qualification provides the skills and knowledge for an individual to be competent in retail
operations and/or supervision with the need to apply discretion and judgement. Work would
be undertaken in various retail store settings, such as specialty stores, supermarkets,
department stores and retail fast food outlets. Individuals may have some responsibility for
others and provide or hold specific coordination or support responsibilities within a store team.

Length of study

The length of this course is 12 months full-time and 18 months part-time. (Approximately 10-20 hours should be given to complete each unit - depending on your subject knowledge and time spent on study sessions)

Delivery modes

Fit your learning around your lifestyle - because the course is delivered online, you have the flexibility of when and where you wish to complete your business training.

You can start this course anytime - there are no semester course dates to wait for. The course is delivered via distance learning and online classroom sessions.

Complete the course faster depending on the time you have available! This certificate course of 10 units is typically completed within 1 year, but you can finish earlier by increasing the time you dedicate to your studies.

Course Units

This is an example only of how units can be packaged to suit an individual learner or enterprise. In no way is this madatory. Please see attached brochure for more details on course units. Click to view brochure.
You are required to complete 10 units, made up of 3 core units and 7 elective units.

Core

  • SIRXOHS002A Maintain store safety
  • SIRXRSK002A Maintain store security
  • SIRXSLS004A Build relationships with customers

Electives

  • SIRXMGT001A Coordinate work teams
  • SIRXADM002A Coordinate retail office
  • SIRXICT003A Operate retail information technology systems
  • SIRXMER002A Coordinate merchandise presentation
  • SIRXMGT002A Maintain employee relations
  • SIRXCCS003A Coordinate interaction with customers
  • BSBCMN301A Exercise initiative in a business environment